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How much free work did you do last year?
Every “one small extra thing” is billable hours you didn’t invoice. Three inputs, one number, under a minute.
If you price per project, divide the fee by hours actually worked
Revisions, extra options, “quick tweaks”
96 hUnbilled hours a year
Unbilled work · per year
That’s about 2.4 working weeks you didn’t invoice.
That’s not lost opportunity. That’s completed work that wasn’t paid for.
€5,760 of unbilled work a year — about 96 hours.
See how your number compares.
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The problem isn’t the client. It’s that nothing made the request visible.
The “that’s out of scope” conversation happens weeks later, when the work is already done and saying it is already awkward.
Noupad puts a priced branch on the project the moment the request arrives — on a live page the client is already watching.